TERMS & CONDITIONS
SHIPPING POLICY
All purchases do not include shipping. The shipping amount is calculated at time of purchase and based on combination of weight and size.
The list of shipping costs below are detailed to help display the closet and most accurate prices.
If you wish to arrange your own shipping please contact andrew@andrewmajtenyi.com with your request and will be arranged manually.
All shipped goods will require your signature for proof of delivery. Please ensure you will be able to receive. We are not responsible for any third party or unauthorised receiver.
International orders may be subject to import duties and taxes, which are the responsibility of the recipient. Since duties and taxes vary by country and by the item ordered, we are unable to calculate the fees. Please allow up to 3 business days for processing before your international order ships.
Shipping lead time can take up to 3 business days to process, once your order is ready to ship, an email with your tracking information will be sent out.
Lead times:
UK Shipping can take 2-4 business days based on Class you select.
International shipping can take 3-5 business days.
UK shipping costs:
(Medium Parcel 43cm long, 30cm wide, 7cm thick)
Signed For First Class - 1 to 2 business days £7.00 (251g to 1 kg max)
Signed For First Class - 1 to 2 business days £10.00 (1.01kg to 2 kg max)
Signed For First Class - 1 to 2 business days £12.00 (2.01kg to 3 kg max)
Signed For First Class - 1 to 2 business days £14.00 (3.1 kg to 4 kg max)
Signed For Second Class - 3 to 5 business days - £6.50 (251g to 1 kg max)
Signed For Second Class - 3 to 5 business days £6.50 (1.01kg to 2 kg max)
Signed For Second Class - 3 to 5 business days £7.25 (2.01kg to 3 kg max)
Signed For Second Class - 3 to 5 business days £8.05 (3.1 kg to 4 kg max)
(Small Envelope for Accessories 24cm long, 10cm wide, .5cm thick)
Signed for First Class - 1 to 2 business days £2.50 (.01 to 100g max)Signed for First Class - 1 to 2 business days £3.00 (101 to 250g max)
Signed for Second Class - 2 to 4 business days £2.20 (.01 to 100g max)
Signed for Second Class - 2 to 4 business days £2.80 (101g to 250g max)
Europe shipping costs:
(Medium Parcel 43cm long, 30cm wide, 7cm thick)
International Europe Confirmed - 3 to 5 working days - £12.00 (251g to 500g max)
International Europe Confirmed - 3 to 5 working days - £13.50 (501g to1kg max)
International Europe Confirmed - 3 to 5 working days - £15.50 (1.01kg to 2 kg max)
(Small Pack for Accessories 24cm long, 10cm wide, .5cm thick)
International Europe Confirmed – 3 to 5 business days £8.50 (01 to 100g max)
International Europe Confirmed – 3 to 5 business days £9.00 (101g to 250g max)
World Zone 1 shipping costs:
(Medium Parcel 43cm long, 30cm wide, 7cm thick)
World Zone 1 Confirmed - 3 to 5 working days - £13.50 (251g to 500g max)
World Zone 1 Confirmed - 3 to 5 working days - £18.50 (501g to 1kg max)
World Zone 1 Confirmed - 3 to 5 working days - £21.50 (1.01 kg to 2 kg
(Small Pack for Accessories 24cm long, 10cm wide, .5cm thick)
World Zone 1 Confirmed – 3 to 5 business days £9.20 (1g to 100g max)
World Zone 1 Confirmed – 3 to 5 business days £10.10 (101g to 250g max)
World Zone 2 shipping costs:
(Medium Parcel 43cm long, 30cm wide, 7cm thick)
World Zone 2 Confirmed - 3 to 5 working days - £15.20 (251g to 500g max)
World Zone 2 Confirmed - 3 to 5 working days - £19.20 (501g to 1kg max)
World Zone 2 Confirmed - 3 to 5 working days - £23.20 (1.01 kg to 2 kg max)
(Small Pack for Accessories 24cm long, 10cm wide, 4cm thick)
World Zone 2 Confirmed – 3 to 5 business days £9.40 (100g max)World Zone 2 Confirmed – 3 to 5 business days £10.40 (101g to 250g max)
RETURNS POLICY
If you are not satisfied with your order for any reason, we will accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included. Returned items must not be washed, worn or altered.
All returns shall be done in store, or sent to the London store, and will be reviewed for approval. All returns/exchanges must be returned within 30 days from the day the order was shipped.
Return request is subject to approval and return ticket will be sent for printing
ANDREW MAJTENYI
shopandrew.com
Address: 365 St John Street, London EC1V 4LB, United Kingdom
Email: andrew@andrewmajtenyi.com
SALE ITEMS
All Sale items marked at 50% or more are final, and returns will not be accepted.
PAYMENT OPTIONS
Payment options: American Express, Visa, Mastercard, Paypal, Google Pay and Amazon Pay.
If you paid for your order using a debit or credit card then your refund will be issued to your original payment card within seven (7) days after approval upon receipt. Please note PayPal is an online-only payment system, we'll be able to exchange but not refund if you return items that you've bought online via PayPal at one of our shops.
PRE-ORDER OPTIONS
Some items are available for pre-order, that are not yet ready for immediate delivery. The “Pre-Order” a credit card is required to stock hold the item and your credit card will be process for the item. Upon availability, an email will be sent to you notifying of the item ready to ship status.
Wholesale Inquiries: Email: andrew@andrewmajtenyi .com
OUT OF STOCK OPTIONS
Where an Out-Of-Stock item is displayed on our website, either the item is no longer available or the items may be back ordered on a one on one basis, with proper approval and notification.
IN STORE PICK UP OPTIONS
Most items are available for in store pickup, please email andrew@andrewmajtenyi.com or phone +44 20 7713 1288 in your area for a real-time inventory check.
ORDER STATUS
Once you place an order, an email will be sent to you confirming receipt of your order, your order pick and ship status and tracking information. Any missing information will be communicated promptly
PRIVACY POLICY
The Collection and processing of all personal date collected from you in concluding your purchases are for the sole purpose of processing your order payment, item delivery and subscription connection as signed up for. WE DO NOT SELL AND DO NOT SHARE YOUR INFORMATION WITH ANY THIRD PARTY IN ANY WAY OR FORM.
